Support
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Please include which game, your iPhone model and iOS version (Settings → General → About), and what happened. A screenshot helps a lot. We usually reply within two business days.
Straight Down
How do I play?
Cards fall one at a time. Move each card left or right and drop it. Line up three cards in a row or column to make a flush, straight or three of a kind, and they clear. Five in a line make the big hands: full houses, four of a kind and straight flushes. Clears can chain for bonus points. The game ends when the middle column fills to the top.
Can I pause?
Yes. Tap pause, or just switch apps; the game pauses itself. In multiplayer, pausing stops the turn clock.
Why isn't my score on the leaderboard?
On iPhone, leaderboards use Apple's Game Center, so you need to be signed in to Game Center (Settings → Game Center). Only Single deck and Endless scores are posted; multiplayer scores aren't. Scores can take a minute to appear.
Is there real money or gambling?
No. Poker hands are only used for scoring. There's no betting, no chips and no prizes.
Connello
How do I play?
Players take turns dropping a disc into a column; it falls to the lowest open spot. Any straight line of your opponent's discs trapped between your new disc and one of yours flips to your color, in all eight directions. Flipped discs get a gold ring.
How do I win?
In Four in a row, get four of your own discs in a line. Only discs you dropped count; flipped discs don't, so flipping can break your opponent's line. If the board fills up, whoever has more discs wins. In Most discs, play until the board is full and the bigger count wins.
Can I play against the computer?
Yes, on Easy or Hard. You can also play a friend on the same phone.
Purchases
How do I unlock multiplayer?
Each game lets you play one free multiplayer game a day. To play as much as you like, open the menu and tap Unlock multiplayer. It's a one-time purchase, with no subscription.
I bought the unlock but it's gone
Open the menu and tap Restore purchases, signed in with the same Apple Account you used to buy it. This also brings your unlock to a new iPhone.
Refunds
Purchases are made through Apple, so refunds are handled by Apple at reportaproblem.apple.com.
Privacy
The iPhone apps don't collect any personal information. Read the full privacy policy.